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Overview

Our refund and returns policy has a duration of 7 days. If 7 days have elapsed since your purchase, we regret that we cannot offer you a full refund or exchange.

To be eligible for a return, your item must meet the following criteria:

  1. Unused: The item must be unused and in the same condition as when you received it.
  2. Original Packaging: It should be in its original packaging.

Exemptions

Certain types of goods are exempt from being returned:

  • Perishable Goods: Items such as food, flowers, newspapers, or magazines cannot be returned.
  • Intimate or Sanitary Goods: We do not accept returns for products falling into this category.
  • Hazardous Materials: Items classified as hazardous materials are non-returnable.
  • Flammable Liquids or Gases: These are also excluded from our return policy.

Additional Non-Returnable Items

The following items are non-returnable:

  • Gift Cards
  • Downloadable Software Products
  • Some Health and Personal Care Items

Proof of Purchase

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company and bank, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at the provided email address.

Sale Items

Sale items are subject to the same return policy as outlined above.

Need Help

any help please contact us

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